Email app keeps crashing

Hi everyone,

Recently, I decided to remove and add my yahoo account on my phone as I was not able to send any mails due to my VPN. I did this action while the email app was open, and now impossible to launch it : it keeps stopping. Though I receive the notifications saying that I received a new mail, but still no way to open the app. I did a cache AND storage erase for this app, I did reboot my phone, but no way I’m getting this working. I can’t even delete it and add it again, as it’s a system app !
Any help is welcomed,
Greetings.

Regain your privacy! Adopt /e/OS the deGoogled mobile OS and online servicesphone

Did you check under accounts if your account is still connected? I mean even after deleting storage of the app.

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I did see that @piero, but I don’t understand how a server outage could be linked to a local app. It’s not about receiving my mails, it’s about launching the app. I may not fully understand how works the app, though.

Do you mean in the mail settings ? They’re unreachable. In the phone settings, yeah my yahoo account is connected. And as I said, I receive my mail but just can’t launch the app.

No, I meant in settings → accounts. Where mostly all your accounts are for Signal, Threema, etc.

I thought maybe cause there still are settings with your Yahoo account and deleting mail app storage no trying to access something which is kinda deleted and not.

Well my account is connected. I still can’t open the app :grimacing:

I think i have solved the problem by disabling and enabling again the auto-refresh content option in the accounts section of the settings. I can launch the mail app again, even if the auto-refresh is activated. Only time will show if this was a temporarily problem.
Many thanks for your help.
Greetings!

Interesting. My suggestion was diffrent and you didn’t follow what I meant but happy lf solved :+1::+1:

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