Factory Reset during bootloader unlocking

Step 7 in Install /e/OS on a Fairphone The Fairphone (Gen. 6) - “FP6” describes a factory reset after approving fastboot flashing unlock.

The device started as after unpacking it. And it asks for a verification PIN. The previously defined PIN is not accepted. Alternative login via Google account neither works as the TFA invokes the device. Now I’m waiting for Google to grant access again.

  • Should I have better removed the PIN before attempting bootloader unlocking?
  • Should I have better removed TFA from the Google account to cope with current situation?
  • Any ideas what went wrong?

Hello @MaWa, Welcome to the /e/ users forum.
.
even lacking from /e/ “official” documentation that is not 100% fiable for years… despite multiple reports, removing all screen lock, SIM lock, carrier lock and Gogol account before switching to alternativeOS is a necessary pre-requite !

this is not relating to bootloader status, but to factory-reset.

you will have to reinstall FairphoneOS (relocking is not needed), then remove all screen lock, SIM lock, carrier lock and Gogol account, and finally install /e/OS

How to manually install FairphoneOS
.
[HOWTO] a Clear Guide to install /e/OS on a Fairphone

2 Likes