Hello everyone. My Fairphone FP3 + hasn’t been charging the battery since yesterday. Changed power supplies and cables, nothing. Sometimes the yellow light turns on but does not make the connection sound and does not charge and the lightning bolt does not appear in the battery indicator.
It also doesn’t even appear in the file transfer if I connect it to a computer and search for it with a file manager. I tried to leave it without battery overnight, but to no avail. Any ideas or advice on what to do or where to fix it? Thank you very much.
Your FP3’s bottom module might be affected here, more specifically the USB port. What you can do on your own is checking thoroughly if the USB port might have dirt in it (take out the battery first, then carefully try to get out the dirt with a tooth pick or a very thin metal pin). If it doesn’t help, the USB port could be defect. The battery would be another “suspect”:
Do you know any other FP3 owner nearby? If yes, s/he might be willing to let you test their own bottom module in your FP3 (or vice versa) to verify if your bottom module or battery is defect or not. If you don’t know anyone else with an FP3, check if there are Fairphone Angels in your area:
Yes, Asymmetric USB-C cables can make this happens, I had the same non-problem (once you understand it, of course).
About the charge problem, I found that, leaving it on with all possible things disable it does ca 100% charge in 6 days.
About the issue I’m ordered a bottom module and a battery, and I will try to replace next week. In the meantime, today I’ll use the phone normally, and this evening I’ll try to recharge it again the normal way.