Hello, since I don’t know to describe my problem precisely I hope you understand my problem. I have the FP3+ with pre-installed /e/ System from today but when I use the phone or leave it alone it does random stuff like pulling down the state bar or show my recently apps and opens the last one. Although I don’t touch the bars or buttoms. This bug makes it really difficult to use this phone.
I did a full reset but the bug still appears.
/e/OS 0.16-20210422111920
You lucker. I have it almost always and I can barely use my phone due to this problem. This phone is absolutely crazy and I want to throw it against a wall. I have now written to the support.
Ghost touching is the name of the phenomena. After trying some solutions, it can be only a hardwaredefect or a bug…
Damn, now its totally freezed.
Since I have the phone since yesterday, I decide to send it back. I think I will take another or a repaired one but I am fed up to repair a brandnew smartphone.
Does the support always take so much time? My first email contact was on Saturday, since that I got only one answer (Sunday evening on my time) where I was asked to give some information about the retour label, I answered twice but since then no answer (It is Wednesday noon now.)
I am so annoyed by the phone. I am thinking about of open the phone, cleaning the contact and reflash the phone. But I did not buy it to do it all by myself. I am annoyed by waiting now.
I have now written to the support.