Hi to all,
as stated in from the Fairphone Company Website (https://support.fairphone.com/hc/en-us/articles/115001041206) :
“Find & fix an issue yourself”
“This troubleshooter applies only to Fairphone OS. If you are using a custom ROM, such as /e/OS, and you need assistance, contact the custom ROM provider. If you need further assistance from Fairphone, you must install Fairphone OS first.”
So I ask here in the forum first:
My Fp3 (+ modules) has stopped responding to touch inputs without an incident (no falling, no bumping, no hitting, no getting wet). It has stopped receiving inputs during an action. I just opened an app folder and then I could no longer open the desired app (because there was no input anymore).
I have tried as described in the forum post (https://forum.fairphone.com/t/touchscreen-does-not-react-to-touch/65116) to disassemble the display twice, removed the SIMS, cleaned the contacts but nothing works. The screen is on (so I can see something and it responds to the mechanical buttons on the side of the device, but unfortunately not to touch inputs and I’m a bit stumped as to why this is happening and how I can fix it. The screen has not been damaged so far.
The phone had the latest patch version available 18 or 19 (?) // and Android 12 (think so)
Does anyone here have any ideas on what else I can do apart from dismantling the display and cleaning the contacts?