My FP5 tells me that the USB-C port is moist or has debris in it, and it will not charge reliably.
I have installed /e/ OS on it, and it has been working fine for months. It was never wet, but recently it started showing the error message whenever a USB cable of any kind was inserted into the port. I assumed that the USB-C module was defective, so I ordered a replacement part and exchanged it. This didn’t change anything, the error message keeps appearing.
I can also connect to a PC via USB-C and transfer data, regardless of the message.
I did a factory restart, and that also did not fix the problem.
The only thing I have connected to the phone that does not result in the error message are some USB-C headphones, which obviously do not provide power. While typing this it also occurred to me that I have an XBOX controller, so I tried that out too, and no error message appears. So the issue has to have something to do with the charging process, or perhaps the battery. I don’t have a second fariphone battery to try out.
With the power off, I can get the phone to charge, but it does not consistently work, and sometimes it is constantly restarting, slowly charging a bit at a time. I’ve even tried a Laptop charger, which definitely has enough oomph to charge the phone, but this doesn’t work reliably. Also, none of this is really a fix for the problem itself.
So I am not really sure where this error message is coming from. My next step would be to reinstall fairphone OS (android 14), and see if that fixes the problem.
I’d appreciate any advice, maybe someone has seen this before, or has some idea I didn’t think of yet.
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