Fairphone 5 USB moisture error message

[aibd]

I will link to a one year old thread. This was specifically about Samsung phones, but it may be worth following the method in the Samsung video in case it applies, or at least in part. Roll back on Samsung Galaxy S9 failed? Phone won´t charge - #2 by aibd.

… and …

@aibd

Speaking to the family member who had this issue, the idea of “Dew point” cropped up … together with this time of year.

Say the phone was in a cold dry place for a while (in transit?) then bought to slightly humid room temperature a dew point sensor might be tripped.

The sensor may be both sensitive and persistent [1], hence the Samsung recommended sequence of jobs to eliminate it (bearing in mind also that maybe the phone / usb port did actually get damp or dirty).

[1] Persistent here refers to a later last troubleshooting tip / method where the “fail” may seem effectively saved in software. (Settings > Apps and notifications > See all … apps > 3 dot menu top right > Show system > USB Settings > Storage & cache > Clear cache.)

• Note this is not the recommended early approach as clearing the cache too early in the process might mask a “real” physical issue remaining; not probably the case for you @Unyon