FP3 doesn't vibrate anymore - cannot find service menu for vibration motor test

/e/OS Devices Fairphone
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1

Hi,
My FP3 (/e/ OS 0.15 - Android 9) doesn’t vibrate anymore for a few days.

Vibration is set on everywhere in the settings:

  • settings/sound: “also vibrate for calls”+touch vibrations
  • settings/Accessibility/Vibration: “ring & notification vibration” + touch vibration"
  • settings/apps&notifications/“different apps (mail, messenger, …)”/Notifications: checked - “vibrate” is always set in
  • “do not disturb” ist set off

I tried to open the service menu for testing the vibrations motor (Dial [star]#[star]#66#[star]#[star] or [star]#[star]#SERVICE#[star]#[star]) but after typing the last * the “number” disappeared and no service menu started, just like in the save modus.
In the developer settings I cannot find the service menu as well.

Any idea what I can do to start the service menu to test vibration motor?
Or any other hints?
Thanks!

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2

Hi, it also happened to me. The problem was with the battery saver. After disabling it, the phone can vibrate again. It’s weird, because I thought it was working before even with battery saver enabled.

Also if disabling Settings -> Battery -> Battery saver and performance -> Extreme power saver, then vibration works when battery saver is enabled.

@edit
Now it’s working again even with battery and extreme power saver on. Have no idea why… it could be some hidden bug…

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