FP3 not responding after bootloader unlock

I also have a similar problem. As I can access the Fastboot mode and my pc said the installation was complete but after that, the phone (FP3+) just got blocked during the launch… I can only access to the Fastboot mode and even after removing the battery, the phone doesn’t restart.

If you’re still stuck at fastboot mode you might consider to reinstall stock OS and once all is up and running try to return to /e/ OS…

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Hi all, after trying to reinstall stock OS as recommended by ff2u, I got stuck by the fact that my device isn’t recognized anymore by my pc. Also, I can charge it but that’s all, even downloading the usb-driver doesn’t work.
Would you have any idea ?

You mean, you can boot the phone into Fastboot Mode but the fastboot command on the computer doesn’t find the device now or gives an error message (if so, what’s the message)?

You mean, you went through this already? …

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I admit my post was a bit messy…

My initial pb was with easy intaller because the installation finished (my computer said) but I never could reboot the phone, and I’m since that moment blocked on Fastboot mode. I can only turn the phone off, the recovery mode is HS and the device isn’t recognized anymore.
As I tried to re-install the Fairphone OS, I had the problem that I could’nt download any new driver (google driver for example) as recommended in the process.
From the beginning I didn’t use adb because I wasn’t expecting easy installer to crash but maybe I should go for it ?
When I try to flash with the application the Fairphone OS, the message is : The specified path was not found.

I already went through the article you mentioned but as I’m trying everything at once, I possibly missed something.

Is it more clear ? Thanks for your help anyway !

In fact my poblem is exactly the same as this one. I will have a look at it later and try to resolve the problem as it was done here.

This usually hints at a rather simple problem on the computer.
Can you post a screenshot so we can see what exactly you are trying to do when you get this message?

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The most common problem i’ve seen regarding this issue was that the zip file was not unzipped before starting the according batch files (but it was started within the zip container).

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Opening adb or Fastboot doesn’t work and FP3_FlashAll.exe just show me two time the message : The specified path was not found before closing automatically the black window.
Also my device isn’t recognize anymore and all the different drivers I found can’t update my device…

I think it helps to open a command prompt in that folder as described in https://www.youtube.com/watch?v=bgSSJQolR0E

And then type .\FP3_FlashAll.exe and then hit the enter key

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The same response …
I think and maybe it’s (total bullshit) that I have no OS left on my phone so the device can’t be connected to the pc as no Driver exist for nothing ?
I don’t know… and the only one that seems to had the same problem as me (Easy Installer failed - Fairphone 3 blocked on fastboot mode) just erased the phone before re-installing the fairphone os. But what does it mean to erase the phone ?

But that is a problem on the computer alone. Did you extract the downloaded archive?

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Yes I did it … I really don’t understand.
Update, I just noticed that the compatibility proposed to apply was for windows 8, or I’m running windows 10 so maybe the key is here ? Also the main version could be on windows 10 and one option proposed is to change to 8 ? I’m lost and not very into this as you could imagine…

Compatibility properties shouldn’t have anything to do with this.

If you have the situation in your screenshot here in front of you …

  • Click into the address bar (the one at the top showing " > Récupération Fairphone > " etc.) so that everything in it is marked.
  • Type cmd into the address bar (so that only cmd is in it) and hit the Enter key.
    This will open a command line window which will have the commands you type operate in this folder where the files are that you see in Explorer.
  • Then type FP3_FlashAll.exe and hit the Enter key.
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This was already what I’ve tried when Ingo recommended it but unfortunatly, this doesn’t change anything … I will post some pictures of my phone in fastboot mode and the computer management mode and maybe it will help you to better understand what’s happening because I don’t have any idea … : (
Also thank you to keep helping me, I obviously can’t fix this on my own and I’m very happy this community is active and helpful !

At least the console window no longer shows “path not found” (“le chemin d’accès…”) message.
What happened after you’d typed in FP3_FlashAll.exe? Did the next line appear at once? Or did it take some time? Or did any message window pop up?
EDIT: and being at the same point in your command window (with your phone connected via USB and in fastboot mode): what happens if you type in fastboot devices?

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In the device manager you see mtp in the name, on my pc it shows this:
e-7
As far as i know mtp is usb mode, not fastboot. Maybe reinstall driver?

Hello back ! I finally ended my exams and am back to try to solve my pb
I’ve tried to instal many different drivers unsuccessfully… :confused:
It tells me the driver isn’t compatible for my device even if this is a universal one… I join a screenshot of the response if somebody see where could be the solution.
Thanks for your help !

Both fastboot and adb don’t work … When I try to execute them, a window open and close in less time than a second.