FP3 V1.20-s-2025... has broken multiple apps

[borgy95]

Hello,

I just upgraded my fairphone to v1.20-s-20250318477351-stable-FP3 as a result multiple apps have stopped working, they either crash on startup or when i try to open an email. Am i alone in this? Is this a known issue and is the a resolution planned?

These failings and the news that revolut no longer supports custom ROMs is forcing me to look at standard android. Which, I really dont want to do, but is if basic stuff like email doesn’t work, what am I to do?
I’d buy a new FP but how can i justify replacing broken with like-for-like, paying x hundred quid to replace a failing device with the same manufacturers’ wares, is like going back to the same dodgy second-hand car dealer for a car replacement.

Failing apps:
Protonmail email client, (Crash on opening email)
Default e/os mail client (Crash when opening app)
Foxit pdf reader (Crash when opening app)
Default app lounge (doesnt load anything)
Saxo trader (Crash when opening app)
UPDATE - Monzo (Crash while using app)

Regain your privacy! Adopt /e/OS the deGoogled mobile OS and online services

[aibd]

This may be to be expected, I made this comment

@aibd

I am not an FP3 user so I may be wrong … but I think this was a “special” build to restore the Upgrade path for this device … it seems an old build e-1.2-s but with a more recent build date 2025-03-18.

Android 13 (T) is now available for FP3 and you may find that your System Updater will offer you an OTA Android version upgrade quite soon.

Background … a number of Fairphone users seemed to get stuck last winter due to the users lagging in updates / Upgrades compounded by the outage.

If your phone was bought from Murena.com you will have access to

@Manoj

Helpdesk Services (For Paying Murena Customers)

• Eligibility:
• Murena device purchasers.
• Paid Murena cloud account holders.
• Active donors from the past year.
• Please note due to the high volume of requests the helpdesk has a 5-10 day response wait period.
• Contact: Murena Helpdesk

to try to learn the intended way forward.

[borgy95]

Hello,

Thanks Aibd. Yeh i have Fp3 bought from murena.io and i am a premium murena subscriber.

Im following that thread for the other chap and i do not have an ‘apps and notifications’ section. The only clear data option i see is to start a factory reset. But i do not want o wipe verything off my phone? Or is that waht is required to upgrade?

Ill raise a support ticket.

[aibd]

@aibd

Settings > Apps and notifications > See all … apps > 3 dot menu top right > Show system > Updater > Storage & cache > Clear storage

This is an important thing to try first.

It may vary by Android version but try to use the Settings Search facility to search for Updater or System updater as a System app.

or Settings > Apps > … and onwards.

Great that you can raise a support ticket though … as I believe that getting to OTA Android version upgrade to more current Android 13 (T) without data loss was the intended way forward and that it should be possible.

This Clear storage tactic is just a very local clearout of any old unusable content in the Updater itself.

[borgy95]

In the end i managed to run the upgrade myself, it meant a full phone wipe. But in the end im back in the good place.

However i did notice that revolut will not be making a come back on 3.0.1 and 3.0.3 will not be supported on Android T: Week 27, 2025: Development and Testing Updates
Which is a pity but ultimately, it just means Revolut is dead to me. There are a dozen banks and only one /e/os/

Thanks Aibd