FP4 does not receive any sms

as the title says, I am unable to receive any SMS through my FP4 with /e/os installed on it, all the settings I could check are correct and the sim works on another phone and before installing e SMS worked fine
what can I do to fix this?

Did you check the access points? They are somewhere in the network configuration (my phone is configured in French, I have no idea what the menu section is called in English).

I had to change them by hand, the defaults read from the SIM were incorrect. That’s for the French operator “SFR”, but it can happen elsewhere I guess.

they are correct I manually set them to what my sim carrier advises apart for one setting that didn’t work