Freeing up storage space delayed, why and how?

Using /e/OS murenacloud
1

Hi, I reached my 1 GB limit on the Murena cloud and started deleting emails on the server. I managed to remove at least 300 MB, e.g., from my Sent folder, which Thunderbird confirms has been emptied. I emptied Trash as well and compacted folders in Thunderbird. Still over quota. Outgoing mail fails. The web UI still shows 1 GB of 1 GB (101.07%) used.

Questions:

  1. When do deletions free server space after purge/expunge?
  2. Is there a way to force a quota recalculation or server-side expunge?
  3. Where can I see per-folder sizes on the server to confirm?

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2

Just in case: have you empty Trash also in the Murena cloud?

3

Yes, I have. The actions done on the website. Thunderbird used for sync and status confirmation.

4

The space has been freed up by now. It is unknown to me, when this happened, sometime between 6 to 18 hours from the user purge action.

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5

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