Hi to all, I follow the instructions set by the easy installer, which recognise my phone and starts the installation.
after several minutes, while on the phone is still saying “downloading” the Easy installer asks me to reboot the phone first switch it off with " volume down+ power+home" then he asks me to switch it on with “volume UP+power+ home”. on the phone it does not appear what the EI says, I see the little android man " installing". after I while it stops with a warning signal “NO COMMAND”. after few minutes a black screen appears asking me to reboot the phone, below there is the following error message: "#fail to oopen recovery_cause (No such file or directory)#
#repoot recovery Cause is unknown
no support single sku
file- based Ota
supported API: 3
#manual mode v1.0.0#
Successfully verified dmverity hash tree.
WHAT CAN I DO PLEASE?