on my Gigaset GS290 with /e/OS 0.19, the pedometer / step counter only works when the screen is on. It doesn’t matter if the screen is locked or unlocked. Only when the screen is off, my steps aren’t counted.
I have tried different pedometer apps: ActivityTracker, Pacer and Pedometer. All of them have the same problem.
For each app I have allowed physical activity access and disabled battery optimization.
@aibd
Yes, I have activated the permissions under Apps and notifications.
Under “wake” I can only find settings for waking up the device using buttons.
Do you also have a GS290? If so, does the pedometer work for you?
Hello.
Don’t own a GS290, but isn’t there a need for the “step counting app” you use … to not been “optimised” (that is to be authorised to not been to sleep by the system automatically ?)
Hope this helps.