Home Assistant app cannot connect to HASS server anymore

Using /e/OS Applications
1

So everything was working fine on eOS v0.15 Q with Home Assistant version 2021.3.1.
Then came the 0.16 release accompanied with an Home Assistant update to 2021.4.1 and suddenly I cannot connect to my system anymore via the app… Doesn’t matter if I’m on wi-fi or 4G.
Mind you, the app telemetry is still send to my HASS server and processed correctly. I just can’t login via the app (which is slightly incorrect as I can logon when I delete app cache and app data and reconfigure the app again. Only then I can logon, but after about 30s I’m kicked out again…)

If I use Firefox on my FP3 to go the internal or external URL everything works fine… :man_shrugging:
I’ve been searching the www for any hints and I find a lot of them. They all seem to point to SSL issues within the app. Anyone experiencing the same issue ?

I’m just wondering what the big difference is between 0.15-q and 0.16-q ?

2

I’m new to /e/ with fresh installation of 0.16 on Samsung S9, so I don’t know if everything worked with e.g. 0.15.

I noticed this same issue. I can’t connect to Home Assistant (2021.4.6) with the app nor with default browser or Kiwi browser. However, connection with Firefox (88.1.3) works fine.

3

Hi @nis, welcome :slight_smile:

I don’t know your HA setup, but I think it has something to do with my setup, running in docker behind Traefik on Pi 4 with ubuntu server 20.04 LTS. Especially the Traefik part might be the issue here

AFAIK theire might be a couple of reasons why we’re running into this issue, did not manage to pinpoint thé reason (yet)…

  • websockets are not open in Traefik (but they don’t need to be assigned in the docker-compose file ?)
  • issue with TLS certificates (1.2 vs 1.3 ?)
  • using chromium based mobile browsers seems to be problematic too

So it’s still a mystery to me :man_shrugging:

4

My setup is running HA OS in VirtualBox VM (running in Linux server). Before jumping in to e-world I was using Sailfish, where the Android (9, probably) version of app worked fine. I also have some iOS apps connected to HA and they’re working OK.

I think there was a new version of HA yesterday, so I will try it out later and check also the versions of the apps used with Sailfish & iOS.

6

You can submit issues here …In case of any issues follow this guide

8

yeah I noticed that too, but all other sensors are working fine though (e.g. IP address changes to an external IP when leaving the house, screen activity, sounds, …)

10

I just upgraded to 0.17-q and now HomeAssistant works :slight_smile:

12

yeah updating fixes the logon issue, but so far it seems the location is not updating. However, this might be a GPS thing too as I can’t leave the house very far right now :slight_smile: