How to downgrade my account

Hi - I have a paid premium account and I find I’m not using it very much so I’d like to downgrade so that I’m not paying for something I don’t use but I can’t find any guidance on how to do this. I’d be glad of some help. Thanks

You can send a mail on the helpdesk@e.email account. The team should be able to help you further on this.

Hi and thanks Manoj - I’ve just emailed the helpdesk so I hope to hear from them soon.

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