Hi!
After the May 29th /e/ update, many users reported that their contacts, calendar and tasks were not syncing anymore. Users also reported receiving a notification requesting some permissions and that clicking on the notification didn’t fix the sync issue.
I apologise for any inconvenience this update may have caused.
To get your data to sync again, please follow the steps listed below:
On Oreo versions of /e/ :
- Remove your /e/ account (System Settings > Users & accounts > [your /e/ account] > Remove account)
- Add your /e/ account back (System Settings > Users & accounts > Add account > /e/)
On Nougat versions of /e/ :
- Remove your /e/ account (System Settings > Accounts > /e/ > [your /e/ account] > 3 dot menu > Remove account)
- Add your /e/ account back (System Settings > Accounts > Add account > /e/)
- If you get a notification requesting some permissions, click on it and grant all requested permissions
For Google accounts, follow the steps mentioned above and replace “[your /e/ account]” with [your Google account] and “/e/” with Google.
