I can't install or update any apps on my phone

Hi!
I can’t open the app store any more, this has lasted for a while, and now it’s become a problem. There are apps that needs to be updated and also I need some new apps that I can’t install. Anyone who can help me?

The error message says “Anonymous log in failed”,

Best,
Ole Henrik Botvar

Regain your privacy! Adopt /e/OS the deGoogled mobile OS and online servicesphone

Did you read the FAQ?

1 Like

Maybe someone out there knows the answer, but anonymous mode quit working for me too. I ended up setting up a Google account just to get the App Lounge to work.

As MRTN has said read the FAQ and follow the steps. Currently the App store is working for me.

In the past when I had issues and the App store was not working I installed the F-Droid store and then the Aurora store as back ups. I would do both for redundancy.

Is there any way to download “Aurora Store” from F-Droid? Its what i have been using since App Store hasnt been reliable in the recent months

Let me know if you need any assistance, im here to help -

In case this is a serious question (not sure how to interprete), just search for it in fdroid:

Yes, but I didn’t want to make a google account, so I ended up installing Aurora Store from F-Droid.

Hi Olehbo,
I think it could be easier when you give the Brand, Name and the your actual /e/OS version (eg: Samsung, Galaxy A52s 5G “A52sxq”, U community …) so someone having the same phone or the community can reply/help you directly.
Kind regards.