Hello
I can’t send SMS to most of my contacts. I can’t reply to any SMS. I live in France, with Orange/Sosh carrier.
EN : Failed to send. Tap to try again
FR : Echec de l’envoi. Appuyer pour réessayer
It may be related to phone numbers:
Send a SMS to 06xxxxxxxx : OK
Send a SMS to +336xxxxxxxx : Fail
Phone calls work.
Hardware : FairPhone 6
Software : eOS 3.4
APN : Orange Internet (orange.fr)
Best regards
Also, the sending is failing when answering to received messages, or for new conversations created from scratch? I would try typing the phone number by hand with +33, without relying on contacts, to see if it still fails. If not, that would suggest a hidden character or wrong one on your contacts. Remains to be seen why / how it used to work, can be an app or system upgrade that broke compatibility with this character, or a modification on carrier’s side…
Nous avons exactement le même problème. Et le même fournisseur : Orange.
Exactly the same issue. And the common point is that we have the same provider : Orange.
Ca n’a pas commencé hier, mais c’est devenu petit à petit systématique. Un petit peu en décembre, puis de plus en plus souvent. Que je réponde ou que je démarre une discussion en +33.
It is happening more frequently since december. Today, it always happen, when I reply ou start a message with +33.
1 Like
Il fails for both cases, new messages from scratch and replies.
My phone is brand new, so I don’t have much experience.
I tried to manually type a +33 phone number, it also fails.
Workaround : It seems that the Textra SMS application works, but it has a 0/10 privacy score.
Quik SMS app failed.
@Telcoced The Orange assistance gives a stock Android information. Where can I check the phone number of SMS server in /e/OS ?
Hmm can’t find it unfortunately, will try to dig, I was quite sure I was already able to find it, maybe I got confused.
menu Test
composer
*#*#4636 #*#*
informations sur le téléphone
en fin
SMSC: MISE À JOUR , ACTUALISER
+33 689 00 40 00
chez moi
sms Orange France , pas d’envoi possible
Hey (Orange Belgique) ok
1 Like
I managed to get a log file with adb
02-10 21:08:33.504 I/QImsService( 3162): ImsSmsImpl : sendSms:: token:6 msgRef:0 format:3gpp isRetry:false
02-10 21:08:33.504 I/QImsService( 3162): ImsSenderRxr : sendSms over IImsRadio with format:3gpp
02-10 21:08:33.505 I/QImsService( 3162): ImsSenderRxr : [0031]> REQUEST_SEND_IMS_SMS [SUB0]
02-10 21:08:33.505 I/QImsService( 3162): ImsSmsImpl : sendSms:: token:7 msgRef:0 format:3gpp isRetry:false
02-10 21:08:33.505 I/QImsService( 3162): ImsSenderRxr : sendSms over IImsRadio with format:3gpp
02-10 21:08:33.505 I/QImsService( 3162): ImsSenderRxr : [0032]> REQUEST_SEND_IMS_SMS [SUB0]
02-10 21:08:33.764 I/QImsService( 3162): ImsRadioResponseAidl : Ims sms response received[SUB0]
02-10 21:08:33.764 I/QImsService( 3162): ImsSenderRxr : [0031]< REQUEST_SEND_IMS_SMS { mMessageRef = 58, mSendSmsResult = 2, mSendSmsReason = 16, mNetworkErrorCode = 21, mRat = 14}[SUB0]
02-10 21:08:33.764 I/QImsService( 3162): ImsSmsHandler : Message received: what = 1
02-10 21:08:33.764 I/QImsService( 3162): ImsSmsImpl : onSendSmsResult:: token:6 smsResponse:{ mMessageRef = 58, mSendSmsResult = 2, mSendSmsReason = 16, mNetworkErrorCode = 21, mRat = 14}
...
02-10 21:08:33.913 I/QImsService( 3162): ImsRadioResponseAidl : Ims sms response received[SUB0]
02-10 21:08:33.913 I/QImsService( 3162): ImsSenderRxr : [0032]< REQUEST_SEND_IMS_SMS { mMessageRef = 59, mSendSmsResult = 2, mSendSmsReason = 16, mNetworkErrorCode = 21, mRat = 14}[SUB0]
02-10 21:08:33.914 I/QImsService( 3162): ImsSmsHandler : Message received: what = 1
02-10 21:08:33.914 I/QImsService( 3162): ImsSmsImpl : onSendSmsResult:: token:7 smsResponse:{ mMessageRef = 59, mSendSmsResult = 2, mSendSmsReason = 16, mNetworkErrorCode = 21, mRat = 14}
...
Dears
Had the same issue on my Samsung sm975-F (Note 10 +), with latest e/os (3.6, community release) : impossible to send any SMS, via Orange France/Sosh.
I found a workaround : in Settings / Network / Private DNS, deactivate “Automatic”.
After this SMS sending works l’île a charm.
For thé record, i am still using a private DNS, with a specific / static host name.
Hope this helps
Regards
I tried to set
Private DNS to Automatic, then to off with a reboot each time : it failed
Hi there
for me to send SMS, private DNS is NOT set to automatic.
I entered a dedicated hostname, config is kept after reboot.
Rgds
Fred.
system
Closed
April 6, 2026, 1:01pm
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