Installation problems, need help, please?

Hey everyone, just got a nice Samsung Galaxy S7 edge and trying to install /e/ and right after running the heimdall command, I get this error:

=====
Initialising connection…
Detecting device…
Claiming interface…
Setting up interface…

Initialising protocol…
ERROR: Failed to send data!Releasing device interface…

This was on Linux distro, when I try on Windows, that software doesn’t detect Samsung device at all, so not sure why that is, I’ve even let Windows to automatically search online for the driver which it did and then installed, rebooted and still the software doesn’t find Samsung device, nor anything similar. Tried on OS X as well but got an error that the software is too old for the version of OS X installed so yeah lots of fun so far but no wins yet. :smiley:

…no idea how to proceed, can someone please suggest?

Thank you!

Hi @nobrainer you can seek support from users on the telegram channel

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