Is Email or Snappymail down?

Using /e/OS Applications
,
1

Neither the app nor Snappymail is receiving right now, been going on for hours now.

2

Update, I am receiving emails about 8-9 hours late. Is something with the planned Gallery maintenance on Thursday causing the issue? Everything on https://status.murena.io/ looks green.

???

3

I also received a mail very late, just to back you up :wink:

4

yep. The mail is accepted though by the mailserver. Hard to measure “delay until mail shows up” so to create an alert on it. Should be reflected on the status page @Manoj

5

Email seems mostly normal now for me. Some are taking up to 10 min to arrive, but at least it’s not hours & hours anymore.

6

Emails, by nature, does never come with any guarantee or quality of service specification.
As well as SMS.
You probably faced some delay-increasing retries, for unknown reason. Only the sending (from) server can reliably tell what happened.

7

receiving murena smtp took from sending smtp on first try - no retries. But that mail didn’t show up for a few hours out of murenas own plumbing. It’s reflected in the received chain timestamps. See internal LMTP hop taking almost 4 hours on 17th of January morning. You’d expect it to be instantaneous to a few seconds:

Received: from mail3.ecloud.global
	by mail3.ecloud.global with LMTP
	(envelope-from <tcecyk@example.com>)
	for <tcecyk@<murenasmtp>>; Wed, 17 Jan 2024 12:57:21 +0000
Received: from example.com ([])
	(using TLSv1.3 with cipher TLS_AES_256_GCM_SHA384 (256/256 bits)
	 key-exchange X25519 server-signature RSA-PSS (2048 bits) server-digest SHA256)
	by mail3.ecloud.global (Postfix) with ESMTPS
	for <tcecyk@<murenasmtp>>; Wed, 17 Jan 2024 09:00:29 +0000 (UTC)

As murena sent out status infos in the same hours to all accounts, maybe it has an effect on queue throughput, but I’d be irritated.

8

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