Issue with the camera of my FP5 by murena

/e/OS Devices Fairphone
1

Hi, I’m using a Fairphone 5 since a few weeks now and I have an issue with some apps using the camera to scan.
With my Fairphone 3 (with googl) I had no issue so perhaps it’s because of Murena ?
The app I’m using with the bug is Altered, a TCG with qrcode on cards to scan. When I open the scan on my app the screen display a frame of my camera and then it freeze. I have other issue on app using a scan like Yuka or even some QRcode app.
Does anyone have this kind of bug ? How to solve it ?
I hope i was clear, english is not my mother’s tongue. Thx

Regain your privacy! Adopt /e/OS the deGoogled mobile OS and online servicesphone

2

Are you aware the fp5 has two cameras? The /e/OS default Camera app (a fork of OpenCamera) and a (slighty hidden) Fairphone camera.

If not tried already perhaps try the Fairphone camera, as this user: Selfie camera error - #6 by aibd

3

This camera freezing issue in scanning apps can occur on Murena OS. Try these steps:

  1. Check App Permissions: Ensure the affected apps (Altered, Yuka) have Camera permission granted in Settings → Apps.

  2. Clear App Cache/Data: Clear the cache and data for the problematic apps.

  3. Test Default Camera: Confirm the main Camera app works correctly.

  4. Try Alternative Scanner: See if a different QR scanner app from the App Lounge works.

Sometimes apps have compatibility issues with the camera implementation on Murena/microG. Let us know if these steps help.

4

Yes, I’ve download the Fairphone camera, but it didn’t change a thing on my problem :confused:

5

I’ve try all these steps and it didn’t change my issue.
An alternative scanner work on my phone, but i think the app I want to use (Altered) work with the default camera app of Fairphone.
Thank you