Losing network all the time

/e/OS Devices Fairphone
1

I have an issue with losing the network for a while now. I would say since couple of updates.
Everyting works nice, but after a while (an hour or so) the network connectiona starts to lose.
Telegram is a nice marker for knowing that. I open the Telegram and it’s written “Connecting…”. After a couple of seconds it changes to Telegram (now is connected). And for up to one minute everything works. But after the minute or so it gets off and the Telegram is saying " Connecting…" again. And this time I have to wait for some time. Sometimes it never connects and I have to go to Airplane mode and back.
But the worst part is that calling stops working and nobody can call me. And all that while having full network with 5G icon all the time.
I have tried factory reset, but nothing changed.
Just now, I have tested with different SIM card (different carrier) and still the issue persists.

The only way to still be able to call, is to change to VoLTE (but then everybody that calls me is Unknown ID). But the issue with network persists.

Does anybody have any solution to this issue?

Should I open the bug on Gitlab?

I have FP4, with the latest 2.7 version and Android 14. The issue was the same in Android 13.

I hope I’m not the only one with this kind of problems and I hope I’ll be able to solve it.

Thanks

2

Just wanted to comment here also, in case someone finds this thread… There is more info in this thread: FP4: Caller ID "unknown" after last update of /e/OS (2.7-u) on Fairphone 4 - #21 by fpu

Unfortunately I can’t register to gitlab.e.foundation (“Email is not allowed for sign-up. Please use your regular email address. Check with your administrator” - for all my email addresses… go figure), otherwise here is the issue that you opened: Losing network all the time (#8491) · Issues · e / Backlog · GitLab - if I figure out how to register I’ll put a +1 there too.

The solution that works for me is - changing the phone and OS. :-/

3

Pinging @Manoj because of Getting an error message in new ID creation on /e/OS Gitlab?

1 Like
4

Hi @fpu pl can you message me the following details:

Git ID desired ID:
Your Full Name:
Email ID :

Do not post these details on this thread. This post is viewable to all and there is a possibility of misuse of your details
Message me with these details and I can help with the gitlab ID creation.

2 Likes
5

I have the same problem and there a asaik at least 3 threads here concerning it at nowhere a solution or workaround. Also, the linked thread above has already been closed. The git-issue has had zero progress since creation 2 months ago.