The Mail app do not update the status of new email. Normally if I read a new mail on a desktop client all my devices change this email to read. But in Mail it stays as unread until I do tap on it. This is not cool. Is their a setting to change or is it a known problem?
Have you checked you account setting in email app ?
I have just tried. I have send me an email to my e.email account. When I have gotten the push message notification on my device I opened rainloop via web browser on laptop. On laptop I opened the email. Than I opened the mail client on my device and the email was shown as read.
So everything is fine
I just checked all settings but did not find anything to change.
I have about eight email account installed with imap and not one is changing the status of the email that I read on an other device or on my laptop. And yes between the same accounts installed on other device it mark the email as read if I read it somewhere else.
Just not with Mail from /e/
I have made a second test with hotmail.
-
Have send a mail from proton to hotmail
-
In email app it shows greyed (unread)
-
I have opened the mail on browser/hotmail.com
-
I have refreshed email app and email was shown normal (read)
-
I have done the same in the other direction with same result
Have you enabled this option?
By the way, I’m using eOS pie with this email version
I have the same mail version!
In my e account I have sync mail switched off. This because I directly sync my mails with my provider. Without going over my self hosted nextcloud account. This should not be a problem.
It must be an issue with your provider / setup. Because with e.email and hotmail all works fine.
I disagree, because it also works with all other apps and desktops On other systems. The problem is Only with mail.
But I will do some more testings and maybe try an other email app.
you can try the original K9 email client. Would be interesting if it will work there
But I still think it must be something on your setup because on 2 tested provider it is working fine.
May I ask you at which provider it isn’t working? So I can try? Or is it goolag?
Is the standard mail a k9 or only a from from k9?
Yes I think something is not set properly on my phone.
I found the problem and as expected it’s a user based problem. My stupidity is the cause of it.
I do apologise and want to say that everything ist doing as it should. 
thx for letting me know. What was the root cause ??
Stupidity 
Because I’m moving slowly out of google, I created new email addresses and setup a forward mail for all email that are coming in my old inbox. On /e/ I installed only the new email accounts which received all fresh email from gmail. On my Mac and iOS i’ still have my gmail account and I was reading mails from this account. So I was wondering why on my eOs the messages were still not read. But it clear why, gmail forwarded it to my new mail and couldn’t mark them as read.
As I said this was stupidity 
Ah, OK, no problem. Everything clear now for me.
Sometimes everyone makes a dumb mistake 
This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.