Mail doesn't work (for me) [SOLVED]

Using /e/OS Applications
1

Hello everyone,

I received my refurbished galaxy s7 edge 2 days ago.
I can’t configure properly mail. when I try to add my mail account i only have the following message : “canot connect to server” . What should i do?

2

Is it an e.email account or other ?

3

No it’s an “orange.fr” account.
It works fine for the e.email account

4

Could you pls also ask in french section ? Could be that there are other orange.fr users which. can help you or knowing the issue.

Or do you have running ‘TracketControl’ app ? If yes, disable tracker control for nail app

And you are using this setup ?

Screenshot_20191221-225607_Qwant
Screenshot_20191221-225607_Qwant1008×1453 121 KB

1 Like
5

Hi Harvey,

Thanks for your answer.
I’m using the setup you have described and i don’t use “TrackerControl” app.
I found a solution, i installed K9 mail then i add my orange.fr account and finally i export this setting in mail.
It’s wired but it works.

6

sorry i wanted to say weird (not wired) :slight_smile:

7

great that you have found a solution :clap::+1::+1:

1 Like