Mblty app doesn't work with e/os

I have an account on the mblty charging app. Now I want to use it on my e/os phone (Motorola Moto G82, e/os 4.2, Android 16), but it’s not working.

To log in, you have to enter your phone number and should receive a text message with a confirmation code. Instead, I get an error message saying that something went wrong.

What can I do?

Thank you very much for your help,

Frank

logs could explain the reason - I guess that it’s due to playintegrity: to determine if you’re a bot a verdict is run, comes back negative → no SMS.

You can raise the integrity level by having a relocked device (read up first on rollback protection and if your device can do it) and a Google Account tethered to it. But kind of defeats the purpose of using a non-playstore device.

Thanks for your hints.

Delocking is no option, I think. I don’t want to brick my phone.

How can I install that fix to get basic integrity? I’m new here.