Mms not working

Jdkp · October 14, 2020, 9:54am

Hi.
I have searched the forum for previous answers but none appear relevant.
I can send sms fine on the standard app but when attaching a photo from camera, I get message that it cant be sent and to try again.
I have reset my apn settings and all my network settings as suggested by phone carrier company.
I have a refurbished s9 from e foundation.
Any help greatly appreciated.

Regain your privacy! Adopt /e/ the unGoogled mobile OS and online services phone

Anonyme · October 15, 2020, 7:03am

Hello,

thank you for your purchase and sorry for the issue you are facing.

Do you have cellular data enabled when you try to send the MMS ? (and a working cellular data connection)

Jdkp · October 15, 2020, 2:03pm

Thanks for your reply.
Yes to both. I can send and receive ordinary sms messages no problem.
I have also tried turning work mode on and off but no help.

Anonyme · October 16, 2020, 5:32am

(Just to be sure, when I said "cellular data enabled " I meant 3G/4G/5G enabled).

Are you able to receive MMS ?

Could you try with another SMS/MMS app please ? There is “QKSMS” (but Message is based on this app so it might not change anything) or “SMS Messenger” (both available in Apps).

Jdkp · October 16, 2020, 8:12am

Strange. The qksms app is (as you expected) the same while sms messenger does not say sending of image failed but the receiver does not get them. Must be something very basic I think.

Anonyme · October 16, 2020, 10:46am

Ok, so it is not due to the app.

Have you tried to manually configure the APN (instead of just resetting it) ? Check if current settings are the same than those recommended by your carrier (you will probably find this information on a support page on its website).

Jdkp · October 17, 2020, 1:53pm

Of course, logical deduction
I will try to check the apn info from the mobile company.

Jdkp · October 21, 2020, 8:05pm

Afraid theres bad news.
Double checked apn settings with carrier and swapped sim with one in a galaxy s7 edge running android.
No problems with mms in the s7edge but it’s sim cannot send mms when in my s9
What the h**l can it be?

Jdkp · October 22, 2020, 3:33pm

Bonus info. Standard sms is working but not if I send to more than one recipients!?

chrisrg · October 22, 2020, 8:02pm

I noticed this behaviour after installing pie test builds a while back and filling in the e test report. At the time I put it down to bad mobile signal, which is an issue where I live. One or two messages out of many actually got through , but it made no difference if I walked to a better signal area; results still patchy.

Mostly I don’t use mms and group texts but would be happy to test further if anyone wanted.

PS to this is that recently a new mast has popped up about a mile away and signal improved…but not strong.

Anonyme · October 23, 2020, 2:13pm

If you don’t find any working solution, sometimes some magic occurs with a factory reset.

To do so: click Settings > System > Reset options > Erase all data (factory reset)

Of course everything will have to be re-installed so it’s the last thing to try.

Jdkp · October 26, 2020, 2:21pm

Had to bite the bullet and try it. Unfortunately it still hasn’t helped.

Anonyme · October 31, 2020, 10:36am

Hello @Jdkp, sorry for my late reply…

Is it possible to try to insert in the phone another working SIM card (from another carrier if possible) please ?

I still don’t know if the issue is due to /e/OS (because of a wrong APN setting for instance) or if no matter the SIM card and APN settings it won’t work.

Jdkp · November 2, 2020, 9:24am

Hi.
Ok, I will try it at the first chance I get and report back.

Jdkp · November 6, 2020, 8:48pm

Ok, so I have now tried a friend’s sim (from a different carrier) in my phone and still cannot send or receive mms photos.
My sim in their phone could, so we can rule out the sim.

argon3030 · October 5, 2021, 12:06pm

I had the exact same problem, just got a new phone (Fairphone 3), installed latest /e/ and found MMS not working. SMS works, but not MMS. Attempts to send a photo via MMS results in “failed to send”. I have T-mobile service.

The solution, which I found in another forum, is to edit the T-mobile APN, and change the value for “APN Protocol” from the default “IPv6” to “IPv4/IPv6” instead. After making this one change, MMS is working for me. Hope this helps.

Jdkp · October 7, 2021, 6:42am

Doesn’t work for me. I ended up having to have 2 apn setups which I switch between as needed. One works for mms and the other for internet. Unfortunately neither works for both, hence the need to switch

maverik1 · October 22, 2021, 10:45am

I face 1:1 the same Problem like above and troubleshhoted it down even with the Telco-Provider.
Everithing works fine exept recieving and sending MMS.

Its definitely not the SIM because any SIM does not send and recieve MMS and its not a wrong APN or Network Setting. And its not an issue of the MMS app which I tried a few with different SIM’s.

It must be a setting that is not available or changable somewhere in the Setting-Menu like it would be in other Android configurations.

One strange phanomena is also that any SIM (different Providers) does not get recognized everytime after a boot and on top of that the Internet-Connection does not work from time to time after booting even the LTE Symbol apears active.
Unselect and reselect the MobileData Icon (LTE) does the trick and it works from then.

It’s also questionable why the SIM tray does not allow to physically place the 2nd SIM. One SIM and one SD Card fits fine but the tray is something like 0.5mm to narrow that the 2nd SIM would fit in the space wehre the SD Card used to be.
The Samsung S9 manual shows clearly that and where it should fit in neatly.

Im using Samsung Galaxy palttforms ever since and usually i hat never HW or Firmeware issues or alike.

Does anyone have a clou, please?

es9 · October 25, 2021, 10:58am

I have the same problem (mms not sending nor receiving).
I have activated the developer option and have created an error report.
In this, I found the following error messages that may be related:

##-## ##:21:47.337 radio  4796 23069 D MmsService: [SendRequest@165d539] APN name is mms.eplus.de
##-## ##:21:47.338 radio  4796 23069 I MmsService: [SendRequest@165d539] Loading APN using name mms.eplus.de
##-## ##:21:47.350 radio  4796 23069 I MmsService: [SendRequest@165d539] Using APN [type=mms mmsc=http://mms/eplus/ mmsproxy=212.23.97.153 mmsport=5080 name=E-Plus MMS apn=mms.eplus.de bearer_bitmask=0 protocol=IP roaming_protocol=IP authtype=1 user=mms password=eplus
##-## ##:21:47.353 radio  4796 23069 D MmsService: [SendRequest@165d539] HTTP: POST http://mms[17], proxy=212.23.97.153:5080, PDU size=########
##-## ##:21:47.354 radio  4796 23069 I MmsService: [SendRequest@165d539] HTTP: User-Agent=LineageOS
##-## ##:21:47.354 radio  4796 23069 I MmsService: [SendRequest@165d539] HTTP: UaProfUrl=http://www.google.com/oha/rdf/ua-profile-kila.xml
##-## ##:21:47.359 radio  4796 23069 E MmsService: [SendRequest@165d539] HTTP: IO failure
##-## ##:21:47.359 radio  4796 23069 E MmsService: java.net.ConnectException: Failed to connect to /212.23.97.153:5080
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.io.RealConnection.connectSocket(RealConnection.java:143)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.io.RealConnection.connect(RealConnection.java:112)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.http.StreamAllocation.findConnection(StreamAllocation.java:184)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.http.StreamAllocation.findHealthyConnection(StreamAllocation.java:126)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.http.StreamAllocation.newStream(StreamAllocation.java:95)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.http.HttpEngine.connect(HttpEngine.java:281)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.http.HttpEngine.sendRequest(HttpEngine.java:224)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.huc.HttpURLConnectionImpl.execute(HttpURLConnectionImpl.java:461)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.huc.HttpURLConnectionImpl.connect(HttpURLConnectionImpl.java:127)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.huc.HttpURLConnectionImpl.getOutputStream(HttpURLConnectionImpl.java:258)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.mms.service.MmsHttpClient.execute(MmsHttpClient.java:183)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.mms.service.SendRequest.doHttp(SendRequest.java:83)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.mms.service.MmsRequest.execute(MmsRequest.java:171)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.mms.service.MmsService$2.run(MmsService.java:414)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1162)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:636)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at java.lang.Thread.run(Thread.java:764)
##-## ##:21:47.359 radio  4796 23069 D MmsService: [SendRequest@165d539] MmsNetworkManager: release, count=0
##-## ##:21:47.359 radio  4796 23069 E MmsService: [SendRequest@165d539] HTTP or network I/O failure
##-## ##:21:47.359 radio  4796 23069 E MmsService: com.android.mms.service.exception.MmsHttpException: java.net.ConnectException: Failed to connect to /212.23.97.153:5080
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.mms.service.MmsHttpClient.execute(MmsHttpClient.java:225)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.mms.service.SendRequest.doHttp(SendRequest.java:83)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.mms.service.MmsRequest.execute(MmsRequest.java:171)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.mms.service.MmsService$2.run(MmsService.java:414)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1162)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:636)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at java.lang.Thread.run(Thread.java:764)
##-## ##:21:47.359 radio  4796 23069 E MmsService: Caused by: java.net.ConnectException: Failed to connect to /212.23.97.153:5080
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.io.RealConnection.connectSocket(RealConnection.java:143)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.io.RealConnection.connect(RealConnection.java:112)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.http.StreamAllocation.findConnection(StreamAllocation.java:184)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.http.StreamAllocation.findHealthyConnection(StreamAllocation.java:126)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.http.StreamAllocation.newStream(StreamAllocation.java:95)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.http.HttpEngine.connect(HttpEngine.java:281)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.http.HttpEngine.sendRequest(HttpEngine.java:224)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.huc.HttpURLConnectionImpl.execute(HttpURLConnectionImpl.java:461)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.huc.HttpURLConnectionImpl.connect(HttpURLConnectionImpl.java:127)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.huc.HttpURLConnectionImpl.getOutputStream(HttpURLConnectionImpl.java:258)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.mms.service.MmsHttpClient.execute(MmsHttpClient.java:183)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	... 6 more

There are some things that are strange:

There is an ip address with a leading slash: /212.23.97.153:5080. That does not seems to be a valid representation.
The address http://www.google.com/oha/rdf/ua-profile-kila.xml is not resolvable (404).
There is a google address. /e/OS should be a Google-free OS, but I know that sometimes this cannot be completely prevented.

The points 2. and 3. doesn’t seem to be related to connectivity problems (look here).

Maybe related, maybe not:

##-## ##:21:25.717  1000  4334  4497 E ConnectivityService: Exception adding interface: java.lang.IllegalStateException: command '710 network interface add 113 rmnet0' failed with '400 710 addInterfaceToNetwork() failed (Device or resource busy)'
##-## ##:21:25.717  1000  4334  4497 E ConnectivityService: Exception in addRoute for non-gateway: java.lang.IllegalStateException: command '712 network route add 113 rmnet0 ###.###.###.###/32' failed with '400 712 addRoute() failed (No such file or directory)'
##-## ##:21:25.718  1000  4334  4497 E ConnectivityService: Exception in addRoute for gateway: java.lang.IllegalStateException: command '713 network route add 113 rmnet0 0.0.0.0/0 ###.###.###.###' failed with '400 713 addRoute() failed (No such file or directory)'

PS: I have replaced some information with # for more privacy.

filt3rek · November 15, 2021, 9:05pm

Hej all !

I have the same issue, can’t send neither receive any MMS while Internet and SMS work fine.
I’ve a Murena Gigaset GS290 purchased from esolutions.shop…
Do anyone have a solution please ?

Thanks