Mms not working

Of course, logical deduction :+1:
I will try to check the apn info from the mobile company.

Afraid theres bad news.
Double checked apn settings with carrier and swapped sim with one in a galaxy s7 edge running android.
No problems with mms in the s7edge but it’s sim cannot send mms when in my s9 :frowning:
What the h**l can it be?

Bonus info. Standard sms is working but not if I send to more than one recipients!?

I noticed this behaviour after installing pie test builds a while back and filling in the e test report. At the time I put it down to bad mobile signal, which is an issue where I live. One or two messages out of many actually got through , but it made no difference if I walked to a better signal area; results still patchy.

Mostly I don’t use mms and group texts but would be happy to test further if anyone wanted.

PS to this is that recently a new mast has popped up about a mile away and signal improved…but not strong.

If you don’t find any working solution, sometimes some magic occurs with a factory reset.

To do so: click Settings > System > Reset options > Erase all data (factory reset)

Of course everything will have to be re-installed so it’s the last thing to try.

Had to bite the bullet and try it. Unfortunately it still hasn’t helped. :frowning_face: :frowning_face:

Hello @Jdkp, sorry for my late reply…

Is it possible to try to insert in the phone another working SIM card (from another carrier if possible) please ?

I still don’t know if the issue is due to /e/OS (because of a wrong APN setting for instance) or if no matter the SIM card and APN settings it won’t work.

Hi.
Ok, I will try it at the first chance I get and report back.

Ok, so I have now tried a friend’s sim (from a different carrier) in my phone and still cannot send or receive mms photos.
My sim in their phone could, so we can rule out the sim.

I had the exact same problem, just got a new phone (Fairphone 3), installed latest /e/ and found MMS not working. SMS works, but not MMS. Attempts to send a photo via MMS results in “failed to send”. I have T-mobile service.

The solution, which I found in another forum, is to edit the T-mobile APN, and change the value for “APN Protocol” from the default “IPv6” to “IPv4/IPv6” instead. After making this one change, MMS is working for me. Hope this helps.

Doesn’t work for me. I ended up having to have 2 apn setups which I switch between as needed. One works for mms and the other for internet. Unfortunately neither works for both, hence the need to switch :frowning:

I face 1:1 the same Problem like above and troubleshhoted it down even with the Telco-Provider.
Everithing works fine exept recieving and sending MMS.

Its definitely not the SIM because any SIM does not send and recieve MMS and its not a wrong APN or Network Setting. And its not an issue of the MMS app which I tried a few with different SIM’s.

It must be a setting that is not available or changable somewhere in the Setting-Menu like it would be in other Android configurations.

One strange phanomena is also that any SIM (different Providers) does not get recognized everytime after a boot and on top of that the Internet-Connection does not work from time to time after booting even the LTE Symbol apears active.
Unselect and reselect the MobileData Icon (LTE) does the trick and it works from then.

It’s also questionable why the SIM tray does not allow to physically place the 2nd SIM. One SIM and one SD Card fits fine but the tray is something like 0.5mm to narrow that the 2nd SIM would fit in the space wehre the SD Card used to be.
The Samsung S9 manual shows clearly that and where it should fit in neatly.

Im using Samsung Galaxy palttforms ever since and usually i hat never HW or Firmeware issues or alike.

Does anyone have a clou, please?

I have the same problem (mms not sending nor receiving).
I have activated the developer option and have created an error report.
In this, I found the following error messages that may be related:

##-## ##:21:47.337 radio  4796 23069 D MmsService: [SendRequest@165d539] APN name is mms.eplus.de
##-## ##:21:47.338 radio  4796 23069 I MmsService: [SendRequest@165d539] Loading APN using name mms.eplus.de
##-## ##:21:47.350 radio  4796 23069 I MmsService: [SendRequest@165d539] Using APN [type=mms mmsc=http://mms/eplus/ mmsproxy=212.23.97.153 mmsport=5080 name=E-Plus MMS apn=mms.eplus.de bearer_bitmask=0 protocol=IP roaming_protocol=IP authtype=1 user=mms password=eplus
##-## ##:21:47.353 radio  4796 23069 D MmsService: [SendRequest@165d539] HTTP: POST http://mms[17], proxy=212.23.97.153:5080, PDU size=########
##-## ##:21:47.354 radio  4796 23069 I MmsService: [SendRequest@165d539] HTTP: User-Agent=LineageOS
##-## ##:21:47.354 radio  4796 23069 I MmsService: [SendRequest@165d539] HTTP: UaProfUrl=http://www.google.com/oha/rdf/ua-profile-kila.xml
##-## ##:21:47.359 radio  4796 23069 E MmsService: [SendRequest@165d539] HTTP: IO failure
##-## ##:21:47.359 radio  4796 23069 E MmsService: java.net.ConnectException: Failed to connect to /212.23.97.153:5080
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.io.RealConnection.connectSocket(RealConnection.java:143)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.io.RealConnection.connect(RealConnection.java:112)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.http.StreamAllocation.findConnection(StreamAllocation.java:184)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.http.StreamAllocation.findHealthyConnection(StreamAllocation.java:126)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.http.StreamAllocation.newStream(StreamAllocation.java:95)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.http.HttpEngine.connect(HttpEngine.java:281)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.http.HttpEngine.sendRequest(HttpEngine.java:224)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.huc.HttpURLConnectionImpl.execute(HttpURLConnectionImpl.java:461)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.huc.HttpURLConnectionImpl.connect(HttpURLConnectionImpl.java:127)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.huc.HttpURLConnectionImpl.getOutputStream(HttpURLConnectionImpl.java:258)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.mms.service.MmsHttpClient.execute(MmsHttpClient.java:183)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.mms.service.SendRequest.doHttp(SendRequest.java:83)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.mms.service.MmsRequest.execute(MmsRequest.java:171)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.mms.service.MmsService$2.run(MmsService.java:414)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1162)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:636)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at java.lang.Thread.run(Thread.java:764)
##-## ##:21:47.359 radio  4796 23069 D MmsService: [SendRequest@165d539] MmsNetworkManager: release, count=0
##-## ##:21:47.359 radio  4796 23069 E MmsService: [SendRequest@165d539] HTTP or network I/O failure
##-## ##:21:47.359 radio  4796 23069 E MmsService: com.android.mms.service.exception.MmsHttpException: java.net.ConnectException: Failed to connect to /212.23.97.153:5080
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.mms.service.MmsHttpClient.execute(MmsHttpClient.java:225)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.mms.service.SendRequest.doHttp(SendRequest.java:83)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.mms.service.MmsRequest.execute(MmsRequest.java:171)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.mms.service.MmsService$2.run(MmsService.java:414)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1162)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:636)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at java.lang.Thread.run(Thread.java:764)
##-## ##:21:47.359 radio  4796 23069 E MmsService: Caused by: java.net.ConnectException: Failed to connect to /212.23.97.153:5080
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.io.RealConnection.connectSocket(RealConnection.java:143)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.io.RealConnection.connect(RealConnection.java:112)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.http.StreamAllocation.findConnection(StreamAllocation.java:184)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.http.StreamAllocation.findHealthyConnection(StreamAllocation.java:126)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.http.StreamAllocation.newStream(StreamAllocation.java:95)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.http.HttpEngine.connect(HttpEngine.java:281)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.http.HttpEngine.sendRequest(HttpEngine.java:224)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.huc.HttpURLConnectionImpl.execute(HttpURLConnectionImpl.java:461)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.huc.HttpURLConnectionImpl.connect(HttpURLConnectionImpl.java:127)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.okhttp.internal.huc.HttpURLConnectionImpl.getOutputStream(HttpURLConnectionImpl.java:258)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	at com.android.mms.service.MmsHttpClient.execute(MmsHttpClient.java:183)
##-## ##:21:47.359 radio  4796 23069 E MmsService: 	... 6 more

There are some things that are strange:

  1. There is an ip address with a leading slash: /212.23.97.153:5080. That does not seems to be a valid representation.
  2. The address http://www.google.com/oha/rdf/ua-profile-kila.xml is not resolvable (404).
  3. There is a google address. /e/OS should be a Google-free OS, but I know that sometimes this cannot be completely prevented.

The points 2. and 3. doesn’t seem to be related to connectivity problems (look here).

Maybe related, maybe not:

##-## ##:21:25.717  1000  4334  4497 E ConnectivityService: Exception adding interface: java.lang.IllegalStateException: command '710 network interface add 113 rmnet0' failed with '400 710 addInterfaceToNetwork() failed (Device or resource busy)'
##-## ##:21:25.717  1000  4334  4497 E ConnectivityService: Exception in addRoute for non-gateway: java.lang.IllegalStateException: command '712 network route add 113 rmnet0 ###.###.###.###/32' failed with '400 712 addRoute() failed (No such file or directory)'
##-## ##:21:25.718  1000  4334  4497 E ConnectivityService: Exception in addRoute for gateway: java.lang.IllegalStateException: command '713 network route add 113 rmnet0 0.0.0.0/0 ###.###.###.###' failed with '400 713 addRoute() failed (No such file or directory)'

PS: I have replaced some information with # for more privacy.

Hej all !

I have the same issue, can’t send neither receive any MMS while Internet and SMS work fine.
I’ve a Murena Gigaset GS290 purchased from esolutions.shop…
Do anyone have a solution please ?

Thanks

I am not offering a solution, but I would be very interested to know if you are confident that you can have say 85% plus WiFi and mobile data at the same time when you try to send MMS - just a theory, perhaps some carriers need them synchronous.
This was a red herring. More to the point, a carrier service that provides MMS seems to be on different APN settings from the carrier’s standard service.

What seems to fix it for me (no guarantees) is to change to “Network” DNS and restart.

I prefer to use Quad9, so this “solution” is less than ideal. I stay on Quad9 until I see that I have some MMS that won’t download, then I do a temporary switch.

See: Problems Sending/Receiving MMS and Group Messages

Thanks all for your answers.
What worked for me is instead of having 2 APNs : one for internet and one for MMS as suggested by the operator (SFR), I made only one APN that groups the 2 configurations.

2 Likes

“I” solved the problem by contacting my operator. They said that I should send “mms” to a specific phone number so the current MMS settings are send to my phone. After that alone didn’t work, they said that there is an error that will last for one day and will disappear.
The next day, it starts working :partying_face:

2 Likes

You operator has an excellent customer service ! :smiley_cat:

My late research on the linked thread suggests that the “APN +MMS” setting is indeed the “combined” setting. Quite why it is not the default I do not know, but is seems the way things have gone.

… and carrier’s customer support love to give excellent service :slight_smile: one just has to ask them the correct question!

Maybe that enquiry to customer support should be:

My device works fine except MMS. Can you check for me if your default APN settings include MMS. {If no or uncertain…} Please can you send me the “other” APN settings which include MMS. {If no …} Why? Are they not available in my deal?

Thanks both for success reports! :slight_smile: