[Murena 2] Screen issue

I’m experienced some black screen issue and now touch screen doesn’t work for my Murena 2 phone.

I’ve tried to reboot several times but it didn’t fix it. Fast boot and recovery mode won’t boot.

Do you have any advice ? Because I can’t use the phone atm…

For the Murena 2 you can send a mail to the helpdesk@e.email ID with issue details.