Murena account disabled

So my account blocked, telling me to go to helpdesk where i cant go cause i am free account. So I asked chatgpt to tell me what to do, and here i am, i am supposed to highlight @Manoj. How can I sanely suggest friends or customers to register at mureno or use a fairphone, if this can happen?

Hello, that seems to be a known bug. A fix will be released mid september.

Release Information

Upcoming

  • v4.3

    • Fix for users getting locked out of their accounts after resetting password

    • ETA : Mid of September :crossed_fingers:

      • Current phase : Beta testing of build underway

I wasn’t even resetting password :smiley: I just existed!

Sending you a DM to get account details.

Same here, on Aug 29th the sync stopped all on its own. I don’t use mail or any other apps but the contacts on the phone are tied to murena account and now all my contacts are messed up. That’s not a “bug” or a little glitch, damn phones 25 years ago were able to manage contacts. If a phone isn’t capable of doing the simplest of tasks it’s not very useful, hijacking contacts is not a small oops and we should have to wait for 4.3.
FP6 on eOS4.2. When I try to log into Murena workspace app I get ‘Something went wrong, cookie not found’. I re-tried several times, changing settings in browser, changed browsers. This is ridiculous.
Has anyone found any kind of workaround?

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