Hello.
I had to register in the community because the company does not answer me via the internal communication form. In addition, the company did not leave a phone number for communication anywhere. Probably, such are the standards in Germany…
I have two questions:
Is it possible to send the smartphone to Ukraine?
Does the smartphone support GSM standards and frequencies of Ukraine?
We do not sell in Ukraine as of now. Not sure we have tested the device for Ukraine or if we have users from there. Would be great if there are users in Ukraine who can pitch in and share any data.
Here’s what I found about communication standards in Ukraine.
Can your tech support provide an answer based on this data?
In Ukraine, the fourth generation 4G LTE communication standard was launched in 2018 and is used by the big three mobile operators - Kyivstar, Vodafone Ukraine and lifecell. During the introduction of 4G in Ukraine, operators received licenses for the LTE standard at frequencies of 1800 MHz and 2600 MHz, and in 2020 also for the frequency of 900 MHz. Thus, since the second half of 2020, LTE in Ukraine has been operating at frequencies of 900, 1800 and 2600 MHz. 4G in our country works in duplex FDD mode.
Base stations at the frequency of 900 MHz (Band 8) have a range of about 26 km and can cover quite large territories with a relatively low density of users. Therefore, such stations are installed in rural areas, along routes of national and local importance, where large areas need to be covered, but where the number of users is much smaller than in large cities.
Base stations operating at a frequency of 1800 MHz (Band 3) are installed both in rural areas and in small and large cities. Such a base station has a coverage area of 13.5 km and a sufficiently large capacity to simultaneously connect a large number of users both in a small settlement and in a city of a million.
Base stations on the frequency of 2600 MHz (Band 7) have a small radius of action (up to 2.5-3 km) and the largest capacity. Therefore, they are installed in large cities with a large concentration of users.
Band 1 (FDD) 2100 MHz
Band 2 (FDD) 1900 MHz
Band 3 (FDD) 1800 MHz
Band 7 (FDD) 2600 MHz
Band 8 (FDD) 900 MHz
Band 20 (FDD) 800 MHz
Band 38 (TDD) 2600 MHz
By the way, I found the answer to the frequencies in the smartphone specifications.
And what about language localization? Is there a menu in Ukrainian or Russian?