Murena.io subscription not recognized - no syncing since more than a month

Using /e/OS murenacloud
1

Help!

Since more than a month my Murena subscription is not recognized anymore.
All syncing has stopped as the server believes I am entitled to only 1 GB while I’m paying for 128 GB.

The support knows the issue and tells me that somebody is working on this.
But weeks pass by and there is still no solution.

Any ideas? Should I better switch to another Nextcloud offer?

Regain your privacy! Adopt /e/ the unGoogled mobile OS and online servicesphone

2

Hi! Apologies for the delay in the response. I think we fixed your issue, can you please confirm?

3

Yes, now it works, everything is syncing fine again. Thank you!