Murena nextcloud is down

[edapx]

[smu44]

You can also check with https://status.murena.io/

[Manoj]

When are you getting this error

[edapx]

Yes, I am aware of. Unfortunately is not enough to see if the app is working correctly.
I was having this error while loading a doc file on my murena account. Now the error is gone but I can’t still download a doc. The pdf icon (and all the oters icons) are gone

[edapx]

Steps to reproduce the error:

1. Go to https://murena.io/apps/files/?
2. create a doc file
3. click on download as
4. Icons with the file format options should appear. But they aren’t

[edapx]

May it be something related to the theme?

[Manoj]

Have passed on the information to the infra team. Will update once I get a response.

[edapx]

Thanks @Manoj , I appreciate the quick reply.

[Manoj]

It was a network issue at hetzner which has now been resolved as per the update we received. Sorry for the inconvenience. The servers are all back online.

[edapx]

Yes but it is not solved, I can’t still download my document as PDF.

[Manoj]

Are you facing an issue only with the pdf documents or are all downloads throwing an error

[edapx]

I can’t download a document in ANY format. See for how to reproduce the error Murena nextcloud is down - #5 by edapx

[Manoj]

Not seeing any issue downloading documents of any format at my end. Have asked the team to check if there are any other reports of such an error.

[edapx]

Now is back again, thanks. I can save documents as pdf, doc etc…