Murena webmail: Empty folders can't be deleted

Using /e/OS murenacloud
1

I have an empty folder called Debian User Forums, as can be seen in this screendump (Ingen meddelelser is Danish for No mails)

Empty folder
Empty folder1416×1148 47.8 KB

I want to delete this folder, but when I go to Settings → Folders (Mapper in Danish) and try to delete the folder, I get an error message stating Can’t delete non-empty folder. And indeed, in this view the folder contains 9 kiB of messages:

Not able to delete because non-empty
Not able to delete because non-empty1746×1029 65.9 KB

If I click on the folder to get to the folder details I see this:

Folder details
Folder details825×532 11.4 KB

According to this view, the size (størrelse) of the folder is 9 kiB and below it states that out of 2 messages zero are unread (ulæst).

You would expect this inconsistency to be a lacking update of the GUI or something like that, but logging out and in again, restarting the browser or even restarting Linux does not solve the problem.

I have also emptied the bin, because maybe some messages in the bin still refers to the folder. But that doesn’t help either. So my question is:

How do I truly empty the folder so I can delete it?

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phone
phone427×374 173 KB

2

Anyone, am I the only person who is unable to delete folders in Murena Mail?

@Manoj - any input?

3

Hi Lars_O,

on the left in EmailFolders go down, down… to the gearwheel

gearwheel
gearwheel197×186 1.51 KB

click on it.
On the right side choose your Folder “Mapper” and on the right end there is a dustbin.Click on it and confirm.

Good luck!

1 Like
4

Thanks for your input @kolkrabe, but that’s exactly what doesn’t work, since the folders are non-empty, despite I have deleted all mails in them. See screenshots above.

So what I’m really asking for is a way to empty the folders completely. It seems like deleting all mails in them is not enough.

5

I have a folder created by a “third party”, my carrier. As it happens they never used it and is empty.
It also has a size, 457KiB. Attempt to delete behaves just the same with Red “Can’t delete non empty directory”. It has been there about 5 years, I guess I got used to it,

1 Like
6

Thanks a lot @aibd - then I’m not the only one with this weird problem :folded_hands:t3:

7

Okay - I found a way to clean up folders that don’t contain any messages but apparently are non-empty anyway:

  1. Install Mozilla Thunderbird
  2. Open Thunderbird and connect your Murena account
  3. Delete the unwanted folders in Thunderbird
  4. Go to the Trash-folder in Thunderbird and empty it.
  5. Go back to Murena webmail and refresh (F5)
  6. Voila - your unwanted folders are now gone :blush:

Problem solved - but it beats me why you need a 3rd-party app to delete folders in Murena Mail.

1 Like