I’m using the cloud app Tresorit on a Fairphone 6 with /e/OS version: 3.2-a15-20251022539003-official-FP6. On my previous Android phone it reliably uploaded new photos in the background, but on this phone it stopped working. Uploads only start when I launch the app (and unlock it).
After launching it, there is a notification asking me to allow background processing:
I procede to the settings and find that the setting is already on:
Contrary to this setting, Tresorit is not on the list of apps with no restrictions regarding energy optimization. I tried to turn the setting off and on again, no change. I also rebooted the phone several times.
Is there anything else I could try? Should I report it as bug, because the settings are inconsistent?