Just received my phone: no battery tab to remove (used?) also, worked for ~6hrs, now it seems the battery won’t hold a charge - won’t turn on, when plugged in shows the teracube screen. been charging for over an hour and nothing…
@7empest I’ve been having a similar issue. The instructions say to “charge for a full cycle” before turning the phone on, but there is no charging progress meter on my phone while it’s off and plugged into the charger. I see only the same “teracube powered by e” screen.
When I unplug the charger and plug it back in, I briefly see a power meter near empty every time. So it seems like there is no progress being made. I’m using the usb-c to usb-a cable that came in the box along with a power block I have from another phone.
I haven’t tried to turn on the phone yet, since I want to make sure it is fully charged before I turn it on for the first time, per the instructions.
Was your problem ever resolved? Do you have suggestions? I haven’t yet heard back from the email support team.