New Revolut on e/os (Fairphone) information

Using /e/OS
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1

To those users following the saga of Revolut on a Fairphone booting e/os, i received a reply to a polite email. Basically this:

“To help protect your account and personal information, our app no longer supports devices that are rooted or have an unlocked bootloader . These types of modifications can bypass critical security controls, increasing the risk of malicious attacks—such as camera injection threats and others.”

I completely understand this position. I emailed a reply and await a response:

If I can provide some evidence that this phone is not rooted and the bootloader is locked, would this make a difference? What evidence would be required?

“I’d appreciate your help here because I want to stay as a customer.”

As far as I can determine this Fairphone 5 is not rooted. Does this mean that the bootloader is locked?

I’d like to know please.

Eoin

Regain your privacy! Adopt /e/OS the unGoogled mobile OS and online servicesphone

2

How did you get your FP5 bought on Murena Shop? Installed with weblnstaller?

3

I received the phone with the OS installed out of the box.

It started for the first time and booted into e/os.

And then I just saw this on Murena spec sheet for the fairphone 5:

Screenshot_20250510-191055_Firefox
Screenshot_20250510-191055_Firefox1224×2700 237 KB

4

Then your phone has a locked bootloader and I guess you bought it at the Murena Shop.

Why they think it is rootet beets me. Maybe because ‘Rooter debugging’ can be activated in the Developer settings which are a bit of hidden.

You should post your experience on the super long Revolut post.

1 Like
5

Yes, I edited my message above.

Now to try and convince Revolut Inc.

6

It seems to be closed now because it is old.