No H264 support in gallery app

On my Moto Z play the movies form Open Camera are in MPEG H264 format, but the /e/ Gallery app does not support this codec. So I can not watch them.
Eventually as a consequence I cannot send my videos with WhatsApp. When I try I get a “this format is not supported” error.
Does somebody else have this problem?

I can not reproduce this issue on LeEco S2. For me, the gallery app shows MPEG H264 movies without problems.
Since I do not own a Moto Z, I can not doublecheck this behaviour on your device type.

Since I installed VLC player the galery app is automatically playing videos with VLC.
Seems that /e/moto Z play did not have native H.264 support.
Seems like the issue is worked around now :slight_smile:

Thanks for reporting this workaround. Although H.264-support should be not related to the hardware.