Troubleshooting tips
One would hope that the APN data will match
- on your SIM card,
- provided on /e/OS install and
- your carrier’s latest APN.
APN will likely fail if the SIM card data cannot be updated to exact current values.
In case of difficulties one can ask the carrier to do an APN reset OTA.
If you encounter issues while setting APN, consider the following steps:
Reset to Default:
Navigate to APN settings, tap on top right 3 dot menu, and select Reset to default.
Activate Airplane Mode:
Enable Airplane mode, wait for a few seconds, and then disable it to refresh the network settings.
Remove SIM Card:
Remove the SIM card, navigate to APN settings, make changes, reinsert the SIM, and restart the device.
Restart Device:
Restart your phone while connected to Wi-Fi to refresh the network settings.