Passwords are Unusable Slow

I noticed this a couple of weeks ago for the first time: The murena cloud passwords app became so slow, that its barely usable. What I mean by that is, I’m using the “Passwords for Nextcloud” extension in my Firefox browser and it is regularly unable to find any passwords because the connection to murena.io would timeout.

The manual workaround till now was to visit murena.io in my browser directly, and wait up to 10 seconds for the passwords app to load, to ultimately being able to access my passwords.

And since today, even this is no longer working: When I try to open the passwords app on murena.io in my browser, it throws a “Reached maximum delay” error.

Any idea why and how to fix this?

Hi @marbetschar do you have a large password collection. We use the app within our team and have about 150+ password on it and have not noticed any slow load speeds.

Hi @Manoj,

Depends on what you define as “large” :smiley:
I do have 506 passwords stored in the app.

PS: Not sure if it makes any difference but I’m not using folders, tags or favorites at all. So all these passwords are stored at the root level w/o any additional “information” added to them. Also, I’m not using the sharing feature.

Thanks for the details. Let me pass it to the team to check and respond.

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Hi @Manoj
Are there any news regardin the slow password app?

The team did not notice any slowness on their side. Is this app still not working for you?

Yes, its still not working - I’m experiencing the same issues every time I try to use the app.

The team has requested that an issue be created in Gitlab to track this. That way they can collect your logs or get further clarification from you on this.

I already did - no update on that front either till now unfortunately :slight_smile:

FWIW: I’ll add further information there then.

Thanks for sharing the link. Have passed it to the team to check and resolve.

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