Phone not charging on Oneplus 7 pro

One of our team members with a test OnePlus 7 Pro is facing an issue with the battery not charging. Before assuming it is a hardware issue wanted to check if anyone else is also facing such an issue with the Guacomole OnePlus 7 Pro

@rana.narin @rhunault

Regain your privacy! Adopt /e/ the unGoogled mobile OS and online servicesphone

I have been using my One + 7 Pro for 3 weeks. Without charging problems.