Pixel 5 stuck in a bootloop

[enu]

I have a Google Pixel 5 that I installed /e/OS on a few months ago via the easy-installer. It was given to a family member, and recently they say they took it out of their pocket and found it stuck in a bootloop where it shows the “loading a different operating system” screen. Then after a few seconds the screen goes black and it reboots again to the same screen.

Tapping the power button to pause/resume booting doesn’t have an effect. The UI doesn’t change, and it continues to boot loop.

Every once in a while I see the google logo flicker for a moment before shutting down, however most of the time it shuts down at the OS verification prompt.

Holding the volume down button I was able to get it to show the fastboot screen for a moment before it again bootloops. When it’s in this mode, it is still unresponsive and I can’t cycle through the various modes. I’ve also done this plugged into a PC and I can’t see any devices show up from fastboot devices

Is the phone bricked? Any suggestions on what I can try?

[Hase]

hey @enu

yes fastboot will bring nothing because it is locked.

try if you still get to the recovery if you can try a factory reset. all the data is gone.

or

try to install the Stockron from the pixel and then if everything has worked in developers option oem unlock enabled.

then reinstall e/os in a known way (instruction ).

Hope you can save your pixel with it.

[enu]

I think I might be misunderstanding, factory reset requires getting into recovery, which I can’t do. No button presses get me out of the boot loop.

To install the stock rom, I would need to be able to get to adb, which I also can’t do.

[piero]

Solution could be activate the other slot…

.

@enu

factory reset requires getting into recovery,

Can be done also using fastboot -w (wipe /data)

@enu

To install the stock rom, I would need to be able to get to adb, which I also can’t do.

Have to be done in fastboot mode, not adb.

[enu]

Unfortunately even though the fastboot screen loads momentarily, it reboots after a few seconds and never becomes visible to a PC. Probably because the bootloader is locked.

[enu]

OK, I feel like a dummy, but I took the case off today and it started right up. Seems like the case was slightly holding down the power button, even though it still clicked when pushed.