Pixel 7 install trouble

Hi all,

New to /e/OS. I bought a used Pixel 7. Use the automated web installer. It gets stuck at step 18/21, which if I understand from the more advanced docs (Install /e/OS on a Google Pixel 7 - “panther”) is in the “Locking the bootloader” section.

I think the install went ok, though not sure how to confirm. After “1. Select Advanced. 2. Select Reboot to bootloader” I end up back in Fastboot mode, which I assume is expected. But, it will no longer connect to the web browser for whatever is next. I get some error:
“Error on step: connect-bootloader
Cannot execute command connect bootloader…”

Wondering how else to troubleshoot (I checked the connection as advised), confirm that installation went ok, and somehow move forward. If this requires installing some of the more advanced tools, I can probably do it… I’ve manually installed and troubleshooted Gentoo on computers before… but am new to e/OS/ and low on brain power. If it requires starting some previous step over, I would appreciate advice on where to start. Also understood if more information is required.

Many thanks in advance!

If the installation went ‘ok’ then you should be able to boot into the OS. Locking the bootloader is not necessary but can be done later also manually.
In fastboot (bootloader) choose ‘Start’ or what it is called. If you get the OS wizard then the there is one last step if not there are more manual steps to do.

Edit: Bootloader locking/unlocking deletes all data, backup if needed before the change

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Sounds like the boot loader locking fail. This is not necessarily a bad thing. Try to boot the phones to the eOS. Tell us if it does.

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Thank you all! It does boot into the OS wizard.

I get some screen beforehand with orange triangle and a message about the bootloader being unlocked. So, I guess that means I need to install some platform tools on my computer (Installing adb and fastboot on a Linux PC) and then just follow the manual steps for locking the bootloader?

Had another chance to give it a try after playing around with the OS for a week. Note that while this worked, changes to installed apps, etc., on the OS were lost and it booted into the OS wizard as if I had not used the phone before.

Dowloaded adb and fastboot: doc.e.foundation/pages/install-adb-windows

Reboot device in fastboot mode

“fastboot devices” yielded no devices

Tried enabling USB debugging but that didn’t work, so not sure if this step helps: doc.e.foundation/pages/enable-usb-debugging

Downloaded installed driver:

Fastboot on my computer could then find the phone. Continued with “Locking the bootloader” section here: doc.e.foundation/devices/panther/install

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