I have an @murena.io email address from a previous device setup. I am asked to create an @e.email on install of new system on new phone via the Easy Installer. Here it says that @murena.io is an alias to @e.email. There is no @e.email email address in my @murena.io email setup. I am not able to create an @e.email with the same user part as my @murena.io address in Easy Installer and I’m not able to use my @murena.io address as a confirmation address for a new @e.email address in the Easy Installer.
What is the relationship between an @murena.io address and @e.email address and do I need an @e.email address?
I think it is like this but I could be wrong. This part is correct for sure: I have e.email address if I sent an message to @murena.io with my username I get the message that is my username is both @e.email and @murena.io. so they are interchangeable.
What I think happens with a new account is they are all created as: @murena.io. So if you make a new email after a given date it is @murena.io. I don’t think those addresses will work with @e.email but I am not 100% sure about that point.
You can refer this guide to understand more about the murena email IDs. To summarize, when we started way back in 2018 we started with e.email. After adopting the brand name Murena we created the murena ID. I still use my e.email ID. You only need one of these IDs not both.
