S8 Echo in phone call without speaker

Using /e/OS Troubleshooting
1

Hello,

I’ve had my /e/ S8 for about one week and all the people I’ve spoken to over the phone complain they hear themselves. I don’t use the speaker, the call volume is at the lowest and it also happens with Signal when the call volume is a bit loud (strangely I can lower the call volume farther in Signal than in the phonecall app).
When I put a finger on each microphone it stops and people can still hear me but it’s a bit uncomfortable :wink:

I tried to run a diagnosis with Fairphone checkup: when I run the test for the noise microphone I have a big larsen effect and on the call microphone I hear myself strangely.

Any idea what I can do or what’s wrong?

Regain your privacy! Adopt /e/ the unGoogled mobile OS and online servicesphone

2

I do not know if this helps you, but on my SM-G950-F what you describe do not happens.

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IMG_20200915_1453551352×402 37.9 KB

3

Hello,

is it a refurbished pre-installed /e/ phone you bought from us ?

4

Hello
@nottolino: so it seems it’s not a general bug which I suspected as there was no topic about this.

@Anonyme: Yes it is!

5

Hello @Anonyme, have you seen my answer?

1 Like
6

Hello,

As the problem is specific to my phone, this topic can be closed (I did’nt find how to do it myself).

Enjoy your day,

O2