Hello.
Since last week my S7 phone won’t start. I type in the password, the jumping E logo appears, and after a few minutes I’m back at the start with the phone asking for the password. The first time it happened, the phone finally started again after many trials. But now it’s in this loop and won’t start at all. I was one /e/OS update late.
Any idea on how to try and solve that?
Regain your privacy! Adopt /e/OS the deGoogled mobile OS and online services
i tried the safe mode with no more success.
Are you reasonably confident of your backup of the phone?
Do you have installed an official or community build?
So you had a e-2.6.3-s-xxx build?
Are you able to boot into recovery?
If yes, before considering (destructive) Factory reset you could try
adb sideload e-2.6.3-s-xxx - xxx .zip
where e-2.6.3-s-xxx - xxx is a certain match with the previously running system.
Hi,
Thanks for your answer.
Except for my contacts and agenda, i’m reasonably not confident of the backup of my phone, at least not a recent one.
I bought the phone from the /e/ shop a few years back, so i suppose i have an official build, and yes it was 2.6 something.
I can boot in recovery, i will try adb sideload. Never did that before though.
So, from /e/ shop, yes it was official.
There should be little risk, this is the same task as a manual update. Loosely speaking, there is a clue in the name “sideload”; the new file is added alongside everything else but being an unchanged file it can result in a “repair” of system if something odd there is preventing boot. If it is not the desired fix nothing should be lost.
Hello,
thanks for your help, it worked, and I didn’t lose any data 