First of all, please forgive me if I am posting this in the wrong place. I am new to the forums and to /e/ and I am struggling.
I have purchased a refurbished Samsung Galaxy S9 direct from the /e/ foundation. From the moment I switched it on I’ve had issues with screen rotation.
If I go to Settings > Display > Advanced > Rotation Settings, and turn off Auto-Rotate Screen then the phone is usable. However if I leave the Auto-Rotate Screen option activated, then when an application is opened, it rotates 90 degrees anticlockwise and becomes unusable.
To be clear, every application opens and rotates, but is 90 degrees anticlockwise from what it should be, so that the top of any application is at the left hand side of the screen.
I have not managed to find this issue posted in the forums, so I’m wondering if I have missed something.
I also notice that the camera application is 90 degrees out regardless of whether I have the Auto-Rotate settings on or off.