Selfie camera error

Using /e/OS Applications
,
1

New here, so hello!

Had the Fairphone OS/E/ version for a couple of days and occasionally the selfie/front-facing camera doesn’t save an image correctly.

e.g.

IMG_20250416_121903
IMG_20250416_1219031224×912 78.6 KB

(This image is a screenshot of the original, as the original was too large to upload.)

As far as I can tell this is random (ish), when it happens, it happens continually, at least for several minutes. It only happens on “std” setting, not on “hdr” or the others, but switching back to “std” stilll causes this error.

The image above was taken yesterday, I have about 10 other similar ones. It also happen the day before. But today I can not get it to reproduce the problem.

Any suggestions?

Thanks

Akademy.

2

Hello
same here.
I got that once.

3

With the “standard” Camera app, perhaps some combination of settings gets “stuck”.

In this case, Camera app > Settings (icon top right) > Scroll to foot > Settings manager > Reset settings.

(Fairphone also has the option of the Fairphone camera app.)

4

I have already had lots of issues with the open camera provided by /e/, such as green tinted hdr pictures or random crashes.
What may sound strange but actually works is just to use the original open camera app which may be found on f-droid and source forge (for those interested it’s here). Since i have used this method, i’ve never had problems. It’s the exact same software with a different UI.