Share your Questions about the Easy Installer

As some of you may be aware we have an Easy Installer to help flash the /e/OS on a set of 6 devices.

Fairphone 3/Fairphone 3+
Samsung Galaxy S9 – Exynos only
Samsung Galaxy S9 Plus – Exynos only
Samsung Galaxy S7 – Exynos only
Samsung Galaxy S7 Edge – Exynos only
Samsung Galaxy S8 – Exynos only

There is a guide available here with some additional documentation on how to install the Easy Installer on Linux and Windows system.

That being said there are a lot of questions which we keep getting from users on the Easy Installer

We want your help in building a FAQ about the Easy Installer.

For that we need you to help us with the questions you want answered regarding the Easy Installer.
This is an editable wiki where you can share some of your questions on the Easy Installer for which we will get the responses from the developers.

You can list out your questions here

  • Where can we upload the logs when asking for help in the forum? The log is too long for the forum and also for several pastebin services. Additionally, posting several logs via a pastebin service tends to trigger the spam detection.

Related Issue on gitlab

When will the easy installer get a total revamp?

I tried the easy installer about a month ago with an S9 via Windows. The documentation was not very helpful, and even the terminology used within the installer itself seemed wrong. Specifically, I remember it saying ‘hold down the home button…etc’ whereas the S9 doesn’t have one. Somewhere further in the process it seemed to finish successfully, but there was no prompt as to what to do after that IIRC.

The user would benefit from more clearly written and better implemented hand-holding, especially if you’re going to call it the ‘easy’ installer.

1 Like

Maybe it’s a good idea to create a new issue at https://gitlab.e.foundation/groups/e/-/issues?scope=all&utf8=✓&state=opened&label_name[]=Easy-installer for any real error like the example you gave about the S9 not having a home button while the installer tells you to press it.

Aren’t they already aware of the installer’s shortcomings? It may have already been reported here:
https://gitlab.e.foundation/e/backlog/-/issues/1296

Hi - using the easy installer

get as far a “Downloading e-latest-starlte.zip”

shows it has downloaded 724.4MB/724.4MB

and stays like that -

only option is try again - and keeps on trying