Hello !
My smtp emails result in failure with this message : LOCAL_BL_FROM
Also it doesn’t work on the webmail in murena.io
I think it’s because i’ve been blacklisted, because i was recently trying to configure my emacs client to send smtp emails with “smtpmail” and “smtpmail-multi”. I have multiple accounts on different providers and it’s difficult to handle this inside emacs. I did too much sending emails with errors, so i probably exceeded the limits.
Now i think i managed to configure correctly (i have account on zaclys and on my yunohost, and it works). But now it’s too late for trying in murena…
yes it is rate limiting. Not sure if it’s a permanent blocklist or there is auto-removal after a period.
Would be too crude if it’s permanent, as in: generate stranded, genuine, non-spamming users on free accounts that need to ping a human on a support mail.
Hi @predicativa assuming it was the e.email ID you used for this forum. The account should now be enabled again.
There is a restriction imposed on the number of email sent on free accounts. 2-3 emails in an hour should be safe. The restrictions are there as we have spammers in the past misuse the services which gets our service on blacklists.
hey Manoj, postfix admins can customize the error message to give genuine humans / users that just happen to hit a rate limit guidance instead of a blunt LOCAL_BL_FROM map classifier.
A rate limit usually throttles but doesn’t ban permanently and a low threshold as a handful per hour will inevitably affect unsuspecting users that will fall through the cracks into this forum.
Another technique is classify outgoing email for their spam score and only count those against a quota. Granted, fighting abuse is hard.
It would be great if such support topic could touch on the nature of the “Free account”.
The rate limit might seem low but this initially is part of the “testing” offering.
Serious users, having tested /e/ for a while, might be nudged to buy a low cost (€2 per month, cheaper annually) plan before treating this email account as “the full version”.
